Website Terms of Use

Effective Date: 22 July 2026

These Terms of Use govern your access to and use of this website. By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use this website.

This website is owned and operated by The Heritage Clinic Group Ltd, trading as Dr. Raja Hair Restoration (“we”, “our”, “us”).

About Us

Dr. Raja Hair Restoration is a UK-based provider of hair restoration consultations, surgical procedures and related medical services.

Medical Information

The information provided on this website is for general educational and informational purposes only.

Although every reasonable effort is made to ensure the information is accurate and up to date, it should not be relied upon as medical advice, diagnosis or treatment.

Hair loss is a medical condition that varies considerably between individuals. Treatment recommendations should always be based upon an individual consultation with an appropriately qualified healthcare professional.

Nothing on this website creates a doctor-patient relationship.

If you are experiencing a medical emergency, you should seek immediate medical attention or contact the emergency services.

Consultations and Treatment

Information regarding consultations, procedures, pricing and treatment options is intended as general guidance only.

Suitability for treatment can only be determined following an appropriate medical assessment.

Any quotations provided are individual to the patient and may change if clinical circumstances change.

All treatment remains subject to medical suitability and professional clinical judgement.

We reserve the right to decline treatment where it is considered unsafe, inappropriate or not in the patient’s best interests.

Results and Testimonials

Every patient is different.

Clinical outcomes, hair growth, graft survival and cosmetic results vary between individuals.

Photographs displayed on this website represent genuine patients who have provided appropriate consent for publication.

Images demonstrate individual outcomes only and should not be interpreted as guaranteeing similar results for every patient.

Testimonials reflect individual experiences and should not be considered a guarantee of future outcomes.

Accuracy of Information

We aim to ensure that information published on this website is accurate at the time of publication.

However, we do not warrant that:

• all content is complete;

• all content is current;

• all information will remain available; or

• the website will operate without interruption or error.

We may amend, update or remove content without notice.

Intellectual Property

Unless otherwise stated, all content on this website is owned by or licensed to The Heritage Clinic Group Ltd.

This includes, but is not limited to:

• text;

• articles;

• graphics;

• branding;

• logos;

• photographs;

• surgical images;

• videos;

• illustrations;

• page layouts;

• website design; and

• downloadable content.

All intellectual property rights are reserved.

You may:

• view website content for your personal, non-commercial use;

• download or print pages for your own reference.

You may not, without our prior written permission:

• reproduce;

• copy;

• distribute;

• modify;

• publish;

• commercially exploit;

• create derivative works from; or

• use our content for training artificial intelligence models or automated datasets.

Our trademarks, trading names and branding may not be used without our written consent.

Acceptable Use

You agree not to:

• use the website unlawfully;

• interfere with website security;

• introduce malicious software;

• attempt unauthorised access to our systems;

• harvest information from the website;

• misuse enquiry forms;

• submit false or misleading information;

• interfere with other users’ access.

We reserve the right to restrict or terminate access where misuse is suspected.

Third-Party Links

Our website may contain links to third-party websites.

These links are provided for convenience only.

We have no control over external websites and accept no responsibility for their content, availability or privacy practices.

Access to third-party websites is entirely at your own risk.

Privacy

Your use of this website is also governed by our Privacy Notice and Cookie Policy.

Please read these documents carefully before submitting any personal information.

Limitation of Liability

Nothing in these Terms excludes or limits liability where such exclusion would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

To the fullest extent permitted by law, we exclude liability for:

• interruption of website availability;

• loss of data;

• indirect or consequential losses;

• business interruption;

• loss of profits;

• reliance upon website content; and

• technical inaccuracies or typographical errors.

You remain responsible for ensuring that any information or services available through this website meet your individual requirements.

Website Availability

While we endeavour to maintain uninterrupted access, we do not guarantee that the website or any part of it will always be available.

Access may be suspended temporarily for maintenance, security updates or technical reasons.

Security

Although we take reasonable steps to protect our website and systems, internet transmissions cannot be guaranteed to be completely secure.

Users submit information at their own risk.

Changes to These Terms

We may amend these Terms of Use from time to time.

The most current version will always be published on this website and will take effect immediately upon publication.

Governing Law

These Terms of Use are governed by the laws of England and Wales.

Any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

Questions regarding these Terms of Use may be directed to us using the contact details published on our website.